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How to Sell on Mercari? Tips & Tricks

Mercari App

How to Sell on Mercari
How to Sell on Mercari

Are you trying to find out How to sell on Mercari ? In this article I will share with you my tips on how to start selling on Mercari, how to list your items and increase your sales.

First, I will answer 3 questions every new seller asks before signing up to Mercari.

  1. What is Mercari?
  2. Is Mercari legit?
  3. How much does it cost to sell on Mercari?

How To Sell on Mercari

1- What is Mercari?

Mercari is an online marketplace where buyers and sellers can buy and sell almost anything (Toys, Clothes, Electronics,etc).

Either you are a new seller trying to get rid of unused items around your house, or an experienced online reseller trying to increase sales. You can easily list your items for free on Mercari and benefit from its large customer base.

2- Is Mercari Legit?

Yes, Mercari is a legit online marketplace where people can easily and securely buy and sell goods.

2.1- Mercari Address and Mercari Phone Number in USA

Mercari, Inc.

Address in USA is: 1530 Page Mill Rd #100, Palo Alto, CA 94304 –

Phone: (888) 325-2168

(Source: Google Search)

2.2- Tips:

As a customer and seller on Mercari, I can say with confidence that the company is legitimate. But keep in mind that sellers on Mercari aren’t employees, they are independent contractors, businesses or individuals using the app to sell their merchandise.

To avoid getting scammmed on Mercari, Ebay, Poshmark,etc. apply the following tips:

  • Never share your login information.
  • Don’t answer any personal questions.
  • Use a strong password.
  • Refuse any requests to deal outside the app.
  • Confirm orders fast ( within 3 days ) in order for you to return fake or damaged items.
  • And be skeptical when a deal is too good to be true.

3- How much does it cost to sell on Mercari?

Listing an item is always free on Mercari (0% fee to create a listing). A minimum fee of 10% of the item price is charged to the seller for a completed sale.

Hey! You didn't sign up to Mercari yet? It's Free!!

Click the button bellow to sign up to Mercari and claim $10 off your first purchase. You will also earn an extra $20 off when you make your first $100 in completed sales. (I will get $10 off too, thanks).

How to sell on Mercari

How to Sell on  Mercari? Tips & Tricks

1- Sign up to Mercari

First, create an account to start listing on the Mercari website. You can sign up using your email address or your Facebook log in information.

Sign Up to Mercari

Download the Mercari App in your smartphone to list and manage your account from anywhere.

Mercari Google Play

Mercari App Store

2- List your Items on Mercari:

Add Photos

You can upload or drag and drop up to 12 photos when you list an item on Mercari.

  • I upload the maximum of 12 photos to show all angles of my item and anything specifics about it.
  • I take my photos in a room with good lighting.
  • I use a white background to help any potential customer focus only on the item.
  • I add photos of any damage or flaws.

– Add Title:

Mercari allows the use of a maximum of 40 characters in the title.

  • I consider my item’s title as a small description and use the keywords that most describe it.
  • I add brand, item’s type, and size (you can change this based on your item’s category).
  • I search similar items on Mercari to spy on my competition for inspiration only. I do not copy and paste other sellers titles.

Add a Description:

Mercari allows a maximum of a 1000 characters in the item’s description section.

  • I add a detailed description of my item.
  • I add the most important keywords that describe my item such as brand, item’s type, category, size, color, material, country of origin, etc.
  • Any important information that the customer will need to make a decision such as measurement, functionality, etc.
  • I describe the condition of the item and any damage or flaws to avoid returns and bad feedback.
  • I research terms and keywords potential customers will use to find similar items and add those keywords to my description.

– Add Tags:

Mercari allows you to add 3 tags to your listing. This section is optional.

  • I add the 3 tags that most describe my item.
  • Even if this section is optional, I always add the 3 keywords that describe my item to help my listing rank better in Mercari keyword search results.
  • I use keywords that I used in my title and my description.

– Select a Category:

Simply select your item’s category.

  • I always verify my selection before I list my item to make sure that I selected the correct category. Selling a purse in men’s category won’t work.

– Add a Brand:

In this section, add the brand of your item.

  • I make sure that the item I’m selling is authentic.
  • Many customers on Mercari search the app for specific brands. I make sure I add the brand of my item to allow it to rank better in Mercari search results.
  • If the brand of my item is not in the list of brands on Mercari, I leave the brand blank and make sure it is included in my title and description. If you type in your brand and it doesn’t appear in the Mercari list you run the risk of the app auto correcting your brand which can confuse your customers. This is why I leave the brand blank if it doesn’t already appear in the list.

– Select Condition:

Select the condition of your item from the 5 options that Mercari provides:

  1. New (New with tags (NWT). Unopened packaging, unused).
  2. Like New (New without tags (NWOT). No sign of wear,unused).
  3. Good (Gently used, one/few minor flaws, functional).
  4. Fair (Used, functional, multiple flaws/defects).
  5. Poor (Major flaws, may be damaged, for parts).
  • When an item is used, I always try to be generous while selecting its condition. People can see used items conditions in different ways. I don’t want a customer to give me a bad feedback just because we have differing opinions about the condition.
  • The condition I select is always the same I add to my desciption and show in my photos.

– Select Color:

Select the color of the item.

Should be the same as in the description and photos. If I’m not sure, I simply ask a friend or a family member to make sure I select the right color of my item

– Decide your Mercari Shipping:

Add the zip code from where your item will be shipped, and decide if the buyer should pay the shipping cost or if you are offering free shipping.

  • I add the correct ZIP CODE from where I will ship my item.
  • I decide if I want the buyer to pay for shipping, or if I want to offer free shipping of the item. (I usually test both strategies – Mercari recommends free shipping but you are free to use the shipping strategy that works for your business).
  • I decide if I want to ship on my own or use Mercari shipping. I generally ship with Mercari because it saves me time and money. However if the item is more than a pound I found out its better to offer free shipping to the customer and ship the item on my own.

– Set your Price:

In this section you set the price of your item.

  • I search for similar items on Mercari to check my competition’s prices. I don’t want to be selling an item for $100 when everybody else is selling it for less than $50.
  • I take in consideration that there is a 10% fee that Mercari charges after a sale is complete, and that I will have to give discounts to sell my item fast, either by accepting offers from customers or offering discounts to likers (Mercari members who like my item).
Smart Pricing:

After you decide your price Mercari will give you an option to use its smart pricing tool where you can choose your price and minimum price your are willing to accept for your item (floor price).

You can disable this pricing tool or enable it. I always use this tool so that I can automatically offer a discount everyday until the item is sold or it reaches my minimum price.

– List:

Your listing is now complete click on the “List” button to publish it.

Bonus: How to Increase your Sales on Mercari?

– Buy the right merchandise for the right price:

If you are getting rid of items sitting in your garage, you list them and wait for them to be sold. But if you are buying merchandise to resell on Mercari to make money, it is important to find out what items are in demand in the app.

You can sell almost anything on Mercari, clothes, toys, electronics…Just check the category you prefer and select sold items to find out about the items that sell and are in demand in the app.

Example of brands that can sell fast if the price is right. Some are high end but it’s not uncommon to find them at goodwill outlets.

  • Michael Kors
  • Vineyard Vines
  • Nike
  • Adidas
  • Patagonia
  • Tommy Hilfiger
  • Under Armour
  • Forever 21
  • Gucci
  • Chanel
  • Kate Spade
  • Louis Vuitton
  • Lululemon
  • Vera Bradley
  • Victoria’s Secret
  • Rae Dunn
  • funko pop

And if you are new, you can use some of the following places to find merchandise to resell, while you are searching for deals in the area where you live.

  • Unused Items Around Your House
  • Garage sales
  • Flea Market
  • Goodwill & Thrift Stores
  • Salvation Army Stores
  • Goodwill Outlets
  • Craiglist.com
  • Bulq dot com
  • Liquidation dot com
  • Directliquidation dot com
  • Auctions
  • Retail Stores Promotions (Walmart, Target…)
  • Estate Sales
  • Facebook Groups
  • Facebook Marketplace

Keep in mind that you don’t have to sell in only one category. Check out some of the popular categories on the Mercari app (This list changes based on customer’s demand).

  • Women’s Handbags
  • Dresses
  • Jewelry
  • Women’s Accessories
  • Jeans
  • Men’s Accessories
  • Shoes
  • Athletic Apparel
  • Hats
  • Bags & Purses
  • Dolls
  • Figurines
  • Houseware
  • Antiques
  • Handmade
  • Electronics
  • Houseware

– Customer Service:

Providing good customer service will help you get more positive feedback and 5 star ratings, which will encourage more potential customers to trust you and buy your merchandise.

To provide good customer service, answer customers questions and respond to their requests quickly, accept offers when they are reasonable, offer discounts, ship your items quickly, and add a personal touch by sending a Thank You card in your packages.

To increase sales on Mercari, improve the quality of your listings (by improving photo quality, adding a keyword focused title and a detailed description), offer competitive prices, and provide a better customer service.

Hey! You didn't sign up to Mercari yet? It's Free!!

Please post any questions you have in the comments section or in one of our seller community groups.

If you are an experienced seller. Please share your tips to help new sellers make more sales.

Written by Swagga

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