How Do I Contact Poshmark?

How to contact Poshmark?

The only way to contact Poshmark is via email. No phone number or live chat is available so far.

Poshmark’s response time is 1 to 2 days, but I’ve received answers to my inquiries from Poshmark support agents on the same day.

1- Visit Poshmark contact page.

2- Select one of the options in the contact page:

• Get In Touch to report copyright issues.
• Reach Out Here if you’re law enforcement.
• Hit Us Up if you just want to chat.
• Visit Support Center.

3- Select the option Visit Support Center if you are a Posher with a question or inquiry.

4- Find an answer in the FAQ page, or Click on Contact Support to send an email to Poshmark’s customer service.

How to Contact a Seller on Poshmark?

1. Go to your Account Tab (@username) in the app, or Select your profile picture at the top-right of the home page in the website.
2. Select My Purchases.
3. Select your order.
4. On your Order Details page, select Message Seller.
5. Type your message.
6. Click Send.

Another way to contact a Poshmark seller privately if you haven’t purchased an item from their closet is to create a bundle on one of their listings and leave a comment in the bundle.

This will message the seller directly and privately.

Keep in mind that if you leave a comment on a listing without creating a bundle, the seller will not be the only one who sees it because your comment will be public.

1. Go to your Account Tab (@username) in the app, or Select your profile picture at the top-right of the home page in the website.
2. Select My Sales.
3. Select your order.
4. On the Order Details page, select Message Buyer.
5. Type your message.
6. Click Send.

An other way for the seller to contact the buyer privately is to create a bundle on items the buyer liked and leave a comment on the bundle. The buyer will receive a message and will be the only one who sees it.

Keep in mind that answering a buyer comment on a listing will not private.