A Seller on eBay can block a buyer from purchasing an item simply by adding their username to a list of blocked buyers (Learn how to block a buyer on eBay). By doing so, the buyer will not be able to place a bid or purchase any item in the seller’s store, but will still be able to contact the seller.
In this post, we will answer the question:
How To Stop a Blocked Buyer on eBay from Sending You Messages?
It is advised to use the feature Block a Buyer on eBay wisely, and it should be a last resort for a seller, because customers are important to the success of any business.
How To Block a Buyer on eBay?
Follow these simple steps to block a buyer on eBay:
- Log In to your eBay account.
- Click Help & Contact in the top left corner of your screen.
- Enter Block a buyer In the search box.
- Click the Block a buyer button.
- Enter the buyer’s user ID or email address in the Blocked buyers list.
- Click Submit
To block more than one buyer, Separate the buyers user IDs or email addresses with a comma.
Follow these simple steps to Unblock someone on eBay:
- Log in to your eBay Account.
- Select Help & Contact in the top left corner of your screen.
- Enter block a buyer in the search box.
- Click the Block a buyer button.
- Delete the buyer’s user ID or email address from the Blocked buyer list
- Click Submit.
By adding buyers to your blocked users list, they will not be able to purchase any of the items in your store, but they will still be able to send you messages.
How To Stop Blocked Buyers on eBay from Contacting you?
To stop a blocked buyer from sending you messages, Follow these simple steps:
- Log in to your eBay Account.
- Click Account Settings.
- Select Selling preferences.
- Under Your Buyers, Edit Blocked buyer list.
- Click Don’t allow blocked buyers to contact me (The buyer won’t see the “Contact Seller” button on your Questions and Answers page).
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